Tourexpi
The
prestigious accolade is based entirely on global customer feedback and
recognizes the airline’s dedication to delivering warm, attentive, and
people-centered service.
“This
award is a heartfelt tribute to the Delta teams who give their best to our 200
million customers across 5,000 daily flights,” said Matteo Curcio, Delta’s
Senior Vice President for Europe, the Middle East, Africa and India. “We’re
deeply honored by this recognition from Skytrax, a benchmark for excellence in
our industry.”
Skytrax
CEO Edward Plaisted emphasized that the award reflects more than operational
performance: “It’s about the personal connection customers feel when they fly
with Delta.”
This
marks the fourth time Delta has received this award, reinforcing its ongoing
investment in customer experience. From fast, free Delta Sync Wi-Fi for
SkyMiles Members (in partnership with T-Mobile) to enhanced onboard amenities
and elevated service training, Delta continues to raise the bar in customer
care.
The
Skytrax award adds to a growing list of recent honors, including Delta’s
recognition by APEX as Best Global Airline for the Americas and accolades from The
Points Guy.
With
each touchpoint of the journey—check-in, boarding, in-flight service—Delta
reaffirms its commitment to creating an exceptional experience powered by
people.
Image
Credit: © Delta Air Lines
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