Emirates Launches First Experiential Travel Store in West Africa with Grand Opening in Accra

International

Emirates, the world’s largest international airline, has officially inaugurated its first-ever experiential Emirates Travel Store in West Africa, located in Stanbic Heights, Airport City, Accra.

This marks the airline’s 13th travel store worldwide, reaffirming its dedication to enhancing customer experiences across its global network.

The store was unveiled during a prestigious ceremony attended by Adil Al Ghaith, Senior Vice President Commercial Operations, Centre, alongside Ghana’s Minister of Tourism, Culture and Creative Arts, Hon. Abla Dzifa Gomashie, and Minister of Transport, Hon. Joseph Nikpe. Also present were members of the media, travel industry partners, and dignitaries.

“For over 20 years, Ghana has been a key anchor in our African network,” said Adil Al Ghaith. “With the launch of this travel store, we are bringing our refreshed retail strategy to Accra, combining personalized service with cutting-edge technology to inspire and support travellers as they explore the world with Emirates.”

A New Era in Travel Retail

Spanning 310 square meters, the Emirates Travel Store in Accra is designed to evoke the comfort and elegance of the airline’s premium lounges. Adorned in Emirates’ signature palette and featuring the symbolic Ghaf Tree emblem, the store blends luxury, innovation, and interactivity.

Highlight Feature: A full-scale replica of the Emirates A380 Onboard Lounge, allowing visitors to experience one of the airline’s most iconic in-flight products.

Smart Travel Tools:

· Selfie mirror with scenic backdrops

· Self-service kiosks for quick itinerary planning and ticketing

· Expert Service: Five dedicated customer service counters provide personalized consultations, reservation support, and travel planning assistance.

Two Decades of Service to Ghana

Since launching operations in 2004, Emirates has carried over 2 million passengers to and from Ghana, strengthening ties in aviation, tourism, and trade. The airline connects Accra daily with its three-class Boeing 777 aircraft, linking travellers to Dubai and onward destinations including Canada, India, Australia, and Singapore.

The Emirates Travel Store in Accra sets a new standard for airline customer engagement in West Africa, seamlessly blending inspiration with practical support—true to the airline’s promise to help travellers Fly Better.