Marella Cruises Introduces Fleetwide ‘Suite Service Max’ for Premium Guests

International

Enhanced benefits for top suite categories will be available across all ships starting in summer 2026

Marella Cruises has announced the fleetwide rollout of its enhanced “Suite Service Max” offering, extending the premium service package to guests staying in the line’s top suite categories. Beginning in summer 2026, passengers booked in Royal Suites, Voyager Suites and Executive Suites will enjoy an expanded range of personalised benefits designed to elevate the onboard experience.

The program follows a successful trial aboard Marella Explorer last year. The updated concept introduces additional in-suite comforts, exclusive dining privileges and personalised touches aimed at creating a more refined and memorable stay from the moment guests step on board.

Premium in-suite comforts and personalised touches

Guests staying in Suite Service Max accommodations will receive a selection of upgraded amenities. These include complimentary daily in-suite breakfast with both continental and hot options, as well as a weekly Afternoon Tea delivered directly to the suite.

The welcome experience also features chilled Nicolas Feuillatte Champagne and handmade truffles, while suites are equipped with full-size Elemis toiletries and GHD hairdryers. Additional benefits include replenished water carafes and extra Lavazza coffee pods available throughout the stay.

Priority services and exclusive privileges

Suite Service Max guests will also benefit from a range of exclusive onboard services. These include priority embarkation with a dedicated check-in line, reserved breakfast seating in a designated area of the main dining room and two complimentary laundry bags per week.

Additional privileges include a weekly 3,000 MB internet package per guest, a gold-coloured cruise card and a complimentary late check-out at 9:00 a.m. on disembarkation day.

Available across the entire Marella fleet

The enhanced service package will be introduced across all Marella Cruises ships, including Marella Explorer, Marella Explorer 2, Marella Discovery, Marella Discovery 2 and Marella Voyager. Across the fleet, more than 40 suites will be included in the new Top Suites category.

Chris Hackney, CEO of Marella Cruises, said: “This fleetwide rollout marks an exciting step forward in our commitment to delivering exceptional service. After a successful trial, the Suite Service Max guests will now enjoy a consistently premium experience across all ships, with new touches that make their holiday feel even more special subsequently expanding our product offering to new and returning customers.”

Marella Cruises operates on an all-inclusive basis, with tips and service charges already included in the fare. For summer 2026 sailings, Executive Suites are currently available from £1,697 per person.