Tourexpi
AI-supported ground processes: Lufthansa, Fraport, and zeroG drive innovation at Frankfurt Airport
Lufthansa
and Fraport AG have signed an agreement to further optimize aircraft turnaround
processes at Frankfurt Airport. Together with Lufthansa’s innovation subsidiary
zeroG, the partners are introducing “seer”, a cutting-edge AI-powered camera
system.
The
aim is to use real-time data to make the turnaround process—every step from
aircraft arrival to departure—more transparent, efficient, and punctual.
Each
stage of ground handling, from docking the passenger boarding bridge to loading
baggage and refueling, is recorded by cameras. The AI system automatically
timestamps each step, enhancing both the quantity and quality of data
collected. All information is consolidated in a central database—a single
source of truth for all stakeholders.
Gradual
implementation across aircraft stands
The
AI-assisted turnaround solution follows an extensive development and pilot
phase launched in 2023. Between February and May 2024, Lufthansa and Fraport
tested the system at selected stands. Currently, “seer” is in use at five
parking positions, with expansion to 20 stands expected by the end of Q3 this
year. A gradual full rollout across the airport will follow.
“Transparent
ground operations allow us to further improve punctuality and service
quality—which especially benefits our guests,” said Jens Ritter, CEO of
Lufthansa Airlines. “That’s why we are investing in the modernization of our
processes using innovative technologies like the AI-driven ‘seer’ solution.
When all partners at Frankfurt Airport share their ground handling data, we
become more efficient and more punctual—together.”
Lufthansa
brings its operational know-how, while Fraport contributes airport-side
expertise. zeroG bridges both worlds, developing the underlying AI and computer
vision technology at the heart of “seer” and ensuring seamless integration into
existing workflows. All airlines and system partners at Frankfurt will benefit
from this innovation.
“At
Fraport, we are driving numerous AI initiatives to optimize airport operations,
reduce employee workloads, and improve customer satisfaction,” said Dr. Stefan
Schulte, CEO of Fraport AG. “The AI-powered turnaround is a perfect example.
With better data visibility, staff and partners can precisely understand each
process step and adapt accordingly. This improves not only individual
turnarounds but the overall efficiency of airport operations.”
“Aircraft
don’t generate revenue while on the ground—yet this is where the most complex
processes unfold under tight time constraints,” explained Manuel van Esch,
Managing Director of zeroG. “Our solution makes these processes visible,
measurable, and manageable in real time using camera-based AI. This increases
transparency, enhances punctuality, and improves resource utilization for both
airlines and airport operators.”
The
collaboration between Lufthansa, Fraport, and zeroG is a prime example of
innovation through partnership in aviation. By working together, these
stakeholders are setting new standards for operational excellence—strengthening
Frankfurt Airport’s position as an international leader.
Image
Credit: © Lufthansa Group
The most interesting news
Read the News
SWISS expands India network with new nonstop Bengaluru–Zurich service
Swiss International Air Lines is pleased to announce the launch of new nonstop flights between Bengaluru and Zurich, further enhancing connectivity between Switzerland and India’s leading technology and innovation hub.
Read the News
Qatar Airways and Philippine Airlines strengthen partnership
Starting 1 June 2026, Philippine Airlines will place its (PR) code on Qatar Airways flights from Manila, Cebu, Clark, and Davao to Doha, and connect to over 20 major European cities, including Paris, Rome, and Frankfurt via Hamad International Airpor
Read the News
Radisson Hotel Group expands its footprint in Dubai
Radisson Blu Hotel, Dubai Barsha Heights is a 537-room five-star city hotel in Dubai, United Arab Emirates, affiliated with Radisson Blu, part of Radisson Hotel Group.
Read the News
Hilton signs Hilton Garden Inn in Busan, South Korea
Hilton (NYSE: HLT) announced the signing of a franchise agreement with MS&C Co., Ltd. to open Hilton Garden Inn Busan Gijang in 2028. Located in Gijang, Busan, the hotel is planned to be part of a larger mixed-use development project.
Read the News
Etihad Airways makes Eid al-Adha and Summer Travel easier
Etihad Airways is preparing for a busy Eid al-Adha and summer travel season, with strong demand expected across its expanding global network.
Read the News
To Belize in the off-season with Alaska Airlines
Why this is the best choice explains Ali Wunderman
Read the News
TAT and Warner Music Japan bring Thailand’s spirit to life
Music-led collaboration showcases Bangkok’s everyday charm while connecting Thailand’s relaxed optimism with younger global audiences
Read the News
Global Travel & Tourism to outpace wider economy by 1.5 times
Global Travel & Tourism is forecast to continue outpacing wider economic growth in 2026, with the sector expected to contribute $12TN to the world economy, accounting for 9.9% of global GDP, according to new data from the World Travel & Tourism Counc
Read the News
Nayarit's jungle coast redefines luxury travel
In the state of Nayarit, the jungle-meets-ocean landscape is emerging as one of the most compelling frontiers in high-end travel—now supported by a new era of seamless access.
Read the News
Six Senses Joins the UNEP and UN Tourism Recipe of Change
A living expression of the brand’s sustainable ethos and Eat With Six Senses philosophy
Read the News
Emirates taps GE Aerospace for repair capabilities
The agreement will support the expansion of the Emirates Engine Maintenance Centre (EEMC)
Read the News
Closing the gender gap requires tackling structural barriers, improving access to opportunities, and sustained commitment
Women do most of the work in tourism, yet they remain underrepresented in leadership
Read the News
Tripmasters expands with new experience-focused vacation packages
New curated travel collections respond to growing demand for slower, experience-driven vacations with fewer hotel changes and deeper destination immersion
Read the News
Marriott International expands portfolio in Peru through landmark conversions
The two properties in Lima are set to officially join The Ritz‑Carlton and JW Marriott brand portfolios in 2028, reflecting the city’s rise as a leading global luxury destination.
Read the News
Lufthansa Group expands climate protection portfolio
The Lufthansa Group has reshaped its portfolio of climate protection projects and is placing a stronger emphasis on technology-based solutions
Read the News
As Americans hit the road during the country’s 250th anniversary, Hilton is celebrating all summer long.
Next week, Hilton is kicking off Hilton Honors America Experiences with a dozen unexpected and unforgettable road trip experiences for only 250 Hilton Honors Points per trip, Hampton by Hilton stays and gas included.
Read the News
TUI launches TUI Smiles Rewards Club
TUI has launched TUI Smiles Rewards Club, the company’s first-ever global loyalty programme, enabling customers to collect Smiles across TUI's portfolio – from flights and hotels to packages, cruises, and experiences.
Read the News
The Czech capital has maintained its position among the ten most important meeting destinations in the world
Meetings Prague announces statistics for 2025 and unifies tourism branding
Read the News
Enhanced opportunities for British Airways American Express® cardmembers
British Airways American Express® Cardmembers who book with British Airways Holidays using Avios (as a full or part payment), can now redeem their Companion Voucher to receive 25% of these Avios back.
Read the News
In Spain, the year starts with more people employed in the tourism sector
In the first quarter of 2026, there were 146,631 more employees in tourism-related activities than in the same period of 2025.
