Delta expands seamless travel experience with faster bag drop, security and connections - Get updated on what's happening in tourism!

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Delta expands seamless travel experience with faster bag drop, security and connections
Delta is rolling out a series of innovations designed to make travel smoother and more efficient for its customers — on the ground and in the air.
Delta expands seamless travel experience with faster bag drop, security and connections

Through partnerships with governments and the latest technology, passengers benefit from faster bag drop, touchless security, and streamlined international connections.

Faster bag drop for app users

Customers flying from ATL, BOS, DTW and SEA who check in on the Delta app can now enjoy expedited “App Bag Drop” service, skipping the line to print tags and drop luggage. This feature will be expanded to all Delta hubs by the end of the year.

Touchless ID expands across the network

Delta’s Touchless ID — facial-matching technology developed in partnership with TSA — allows eligible SkyMiles and TSA PreCheck members to move through dedicated bag drop and security lines without showing a physical ID. Processing times are reduced dramatically: bag drop takes just 30 seconds on average, and security clearance is up to 60% faster than standard TSA PreCheck. Touchless ID is currently available at ATL, DTW, LAX, LGA, JFK, SLC, DCA and SEA, with security-only service at DEN, LAS and PDX, and will expand to all hubs by the end of 2025.

Faster international connections

Travelers arriving in Atlanta from Incheon (ICN) and London Heathrow (LHR) on select Delta and Korean Air flights no longer need to reclaim and recheck their baggage, saving up to 25 minutes. For LHR-ATL connections, Global Entry and Mobile Passport Control users can bypass redundant TSA screenings, saving up to 45 minutes. These benefits will soon apply to all LHR-ATL flights, with further routes planned.

Traveler tools in the Delta app

The Fly Delta app continues to evolve with features such as passport scanning for international travel and destination-specific requirements, ensuring customers are prepared before departure.

“Delta connects the world like no other airline, and we are committed to making every step of the journey smoother, smarter and more efficient,” said Greg Forbes, Managing Director – Airport Experience. “These initiatives are important steps in delivering on that promise.”

For more information and enrollment in Touchless ID, visit delta.com.

Image Credit: © Delta Air Lines


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