Tourexpi
Ryanair has announced changes to its long-standing
family seating policy, bringing it into line with practices used by most
European airlines. The carrier said its existing policy fully complies with all
applicable legislation and regulations, but confirmed that bookings made from
25 June will follow a revised process for families who choose not to purchase
seat reservations.
Complimentary family seating remains available
Under Ryanair's policy, children will continue to be
seated next to a parent or accompanying adult at no additional charge. Families
wishing to reserve seats during the booking process can still do so by
purchasing one adult seat reservation at a discounted rate, while up to four
accompanying children on the same booking receive adjacent reserved seats free
of charge.
According to the airline, this option continues to
provide certainty over seating arrangements before departure while maintaining
its low-fare offering.
Random seat allocation after check-in
For families who decide not to reserve seats,
complimentary seating will now be allocated after check-in, in line with the
procedures followed by many other European airlines. Ryanair said these
passengers are likely to be seated together in the rear section of the
aircraft, as seats in the front rows are typically reserved first.
Families who prefer to select seats in advance,
including premium seats at the front of the cabin, will continue to have that
option by paying the applicable seat reservation fee.
Ryanair said the change is expected to be revenue
neutral while maintaining low fares for families travelling with the airline.
Airline criticises regulatory pressure
The carrier said the adjustment reflects the approach
taken by most European airlines and follows pressure from regulators to adopt
the prevailing industry standard.
"European regulators such as the UK's CMA have
repeatedly failed consumers by ignoring the obvious consumer harm caused by
unauthorized OTAs reselling overpriced airfares, excessive airport monopoly
charges and repeated air traffic control service failures across Europe. While
ignoring high fares on routes where Ryanair does not compete, the CMA has
instead focused on our family seating policy, which consumers have consistently
recognised as the most progressive and transparent in Europe. Rather than
promoting competition and lower prices for consumers, the CMA has sought to
force Ryanair to adopt the less transparent and less consumer-friendly family
seating policies used by most other airlines simply because they represent the
industry standard.
We will reluctantly align with this industry standard
because we have no intention of wasting time explaining to misguided regulators
how badly they misunderstand what is in the best interests of consumers across
the UK and Europe. Under our revised family seating policy, families may now
have to wait until check-in to learn where they will be seated and are more
likely to be allocated seats towards the rear of the aircraft, but at least the
CMA can claim to have done something for consumers, even if most consumers are
unlikely to notice any benefit," said Ryanair CEO Michael O'Leary.
Image Credit: © Ryanair
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