Delta ranks No. 10 on Forbes’ ‘Most Trusted Companies in America’ list

International

Highest-ranked airline nationwide – No. 1 in its sector

Delta has secured the No. 10 spot on Forbes’ second-annual Most Trusted Companies in America list, placing it among the 300 most trusted companies in the United States. The airline also finished as the top-ranked carrier and No. 1 company in its sector.

“Congratulations to every member of the Delta team for this outstanding honor,” said Delta CEO Ed Bastian. “Being named one of America’s most trusted companies reflects the care and service our people consistently deliver for our customers and the communities we serve. These values have helped us reach 100 years and will carry us into our next century of flight.”

Culture of care drives brand trust

Delta’s strong standing stems from its people, whose daily work shapes the airline’s reputation for service, reliability and hospitality. This culture of care anchors Delta’s status as the industry’s most awarded airline and has been reinforced throughout its Centennial year.

In 2025 alone, Delta has earned multiple top distinctions, including:

· No. 11 on Fortune’s World’s Most Admired Companies list

· Cirium’s Platinum Award for on-time performance and operational excellence — for the third consecutive year

· No. 2 on Forbes’ World’s Best Employers 2025 ranking

· No. 1 employer in Georgia, Michigan and Utah in Forbes’ state-by-state rankings

How Forbes measures trust

Forbes’ Most Trusted Companies in America list evaluates more than 50 metrics across six key categories: employee sentiment, customer sentiment, financial performance, business trajectory, media perception, and workforce stability.

To qualify, companies must:

· be U.S.-headquartered

· have more than 10,000 domestic employees

· operate in the private sector (government agencies, schools and nonprofits are excluded)

Data for the ranking was sourced from partners including Glassdoor, HundredX, Crunchbase, SignalAI, People Data Labs, and Forbes itself. Category scores were calculated using detailed submetrics, normalized and benchmarked by industry before being combined into a final trust index.

Delta Air Lines ultimately earned the No. 10 position overall, underscoring its longstanding commitment to trust, service and reliability.