Lufthansa Group expands payment options with Klarna and Adyen

Germany

New partnership introduces Pay Later and Financing solutions for travellers from mid-November 2025

The Lufthansa Group is enhancing its digital booking experience with new flexible payment options enabled through a partnership with Klarna and Adyen. From mid-November 2025, customers in Germany, Austria, Belgium, Switzerland and selected additional markets will gain access to Klarna’s Pay Later and Financing services, supported by Adyen’s global payments infrastructure. The collaboration strengthens the Group’s focus on convenience, transparency and customer choice.

Flexible options alongside traditional payment methods

Until now, travellers primarily used the one-time “Pay in Full” option when booking their flights. With the new integration, they can choose to pay for their journey after a set period or spread higher-value bookings over longer instalments. The feature is designed to offer greater financial flexibility without compromising the simplicity of the booking process.

Oliver Schmitt, Managing Director Lufthansa Group Digital Hangar, emphasised that the new partnership reflects the Group’s ongoing commitment to a seamless customer experience. David Sykes, Chief Commercial Officer at Klarna, noted that flexible payments help travellers book with greater confidence, while Alexa von Bismarck, President EMEA at Adyen, highlighted the strength of combining Adyen’s global payments network with Klarna’s solutions.

Gradual rollout across the Lufthansa Group network

The introduction of Klarna’s payment services begins in mid-November across key Lufthansa Group markets, with additional markets to follow. By the end of the second quarter of 2026, the offering will be available across all Lufthansa Group Network Airlines, including Lufthansa, Austrian Airlines, SWISS and Brussels Airlines.

The new collaboration aims to reimagine the digital checkout process for travellers—bringing more choice and flexibility to one of the most important parts of the customer journey.