Amadeus and SmartRyde partner to simplify airport transfers

International

Integration begins with Japan- and South Korea–based travel agents, with global rollout to follow

SmartRyde, one of Japan’s prominent providers of pre-booked airport transfers, is joining forces with Amadeus to streamline ground transportation bookings. Beginning this month, SmartRyde’s global network of transfer services will become available directly through Amadeus Transfers, allowing travel sellers to include door-to-door airport rides seamlessly within their itineraries.

First rollout in Japan and South Korea

The partnership launches in Japan and South Korea, where travel sellers will be the first to access SmartRyde services fully integrated into the Amadeus booking flow. Travellers will benefit from pre-arranged airport transfers booked before departure — reducing stress and creating a smoother start and end to their journeys.

What travellers gain

· Access to reliable transfer options at 1,000+ airports worldwide

· Upfront, transparent pricing

· Simple booking via Amadeus Transfers

· A more relaxed journey from home to airport, and from arrival gate to hotel

Through the Amadeus Travel Platform, travel agents will gain real-time availability, instant confirmation, and clear pricing across SmartRyde’s service range – from standard vehicles to premium chauffeur-driven options.

Voices from the partners

“This collaboration is designed with the traveler in mind,” says Sota Kimura, CEO of SmartRyde. “Starting with Japan and South Korea, we want to help travel agents offer a full-service experience — with safe airport transfers in addition to flights and hotels.”

“At Amadeus, we are committed to making every part of the travel journey as seamless as possible,” adds Peter Altmann, VP Mobility and Travel Protection at Amadeus. “Integrating SmartRyde’s trusted transfer services enables travel sellers to provide a truly end-to-end experience — from leaving home to reaching their destination.”

The integration underscores Amadeus’ wider ambition: connecting the travel ecosystem to offer travellers more choice, convenience and peace of mind.