Hotels will let their customers to see all the process throughout the preparation of the meals in order tor ise a guest confidence.

Kiran Ram, general manager of White Dammar, which is in the process of installing four CCTV cameras inside their kitchen, said that the idea was to make the consumers believe that food is prepared in a safe environment.

"Following the raids which led to the seizure of stale food from hotels, regardless of their grading, there was a drastic fall in residents dining out thus hitting business badly. Now, people are not just satisfied with the cleanliness at the dining area but need assurance that food is prepared with utmost care and using fresh materials. The television screen which we have kept at the restaurant area will give customers a glimpse of the activities inside the kitchen," said Kiran.

MD of Rajadhani group of hotels, Biju Ramesh, said that besides the CCTV facility, the group will also allow customers to examine the kitchen if they want to. However, ultimately it is not cameras that matter but the quality of food, he added.