Indian hotels are on their way to show what is going on inside their kitchen doors through cctv cameras.
Hotels will let their customers to see all the process
throughout the preparation of the meals in order tor ise a guest confidence.
Kiran Ram, general manager of White Dammar, which is in
the process of installing four CCTV cameras inside their kitchen, said that the
idea was to make the consumers believe that food is prepared in a safe
"Following the raids which led to the seizure of
stale food from hotels, regardless of their grading, there was a drastic fall
in residents dining out thus hitting business badly. Now, people are not just
satisfied with the cleanliness at the dining area but need assurance that food
is prepared with utmost care and using fresh materials. The television screen
which we have kept at the restaurant area will give customers a glimpse of the
activities inside the kitchen," said Kiran.
MD of Rajadhani group of hotels, Biju Ramesh, said that
besides the CCTV facility, the group will also allow customers to examine the
kitchen if they want to. However, ultimately it is not cameras that matter but
the quality of food, he added.
Jose Mohan, general secretary of the Kerala Hotels
and Restaurants Association (KHRA) said that as per the Food Safety Act that is
being implemented in the state, it is mandatory for three-, four- and five-star
hotels to install cameras inside their kitchens
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